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Out-of-Warranty Support

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Out-of-Warranty Support

Get additional service

HP’s easy-to-use PC service sites provide helpful information. Each is designed to maximize your knowledge and enjoyment of your HP or Compaq PC.
»  Personal computing security
»  Battery health
»  Wireless networking
»  PC Tune-up

  Even after your HP and Compaq products’ coverage expires, HP’s award-winning service and support are here for you.

Get support you can count on:

  • Visit our easy-to-use Support & Troubleshooting and Software & Driver downloads sites for quick access to helpful updates and information
  • E-mail an HP technician 24/7, who will respond to your technical questions in about an hour, at no cost
  • Chat live, 24/7, with an HP technician who will answer your questions real-time, at no cost
  • Call 800-474-6836 for HP products or 800-652-6672 for Compaq products, and an
    HP representative will answer your questions and explain your out-of-warranty support and repair options
  • Protect your out-of-warranty products with an HP Care Pack Service—call 866-234-1377 for more information
  • If you choose to purchase a new HP product, HP will help you recycle your current one

Click, detect and solve with HP’s Automatic Product Detection tool

HP’s Automatic Product Detection tool automatically reads your HP or Compaq connected or networked PCs, printers, etc., and guides you to appropriate drivers and troubleshooting
techniques. It makes maintaining and safeguarding your HP and Compaq products so simple, and only HP has it.
»  How do I find my HP Compaq product number?
Services described above are subject to change at any time.
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