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| When your product is beyond its standard warranty, you still have access to the web, e-mail and chat support options listed above at no additional cost . Please see the service options below for added protection. |
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| For your in-warranty products |
HP extended service plan
Extend coverage beyond your standard warranty, and get an immediate upgrade to virus and spyware assistance! It’s a great way to protect the well-being of your PC.
Coverage options: 2 or 3 years
To buy now, call 866-234-1377
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» HP Total One extended service plan with House Call
Extend coverage for your HP or Compaq desktop PC or HP media center TV PC, plus up to three qualifying HP peripherals in just one plan. Enjoy the convenience of in-home repair* for your PC and next day exchange on your peripherals.
Coverage options:
3 years » Buy now
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Virus and spyware assistance from HP
Get help ridding your PC of damaging viruses and intrusive spyware to keep your PC’s performance at its best.
Coverage option: 1-time use
To buy now, call 866-234-1377
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» HP SmartFriend
Your personal help desk for select software- and hardware-related questions not covered by your standard warranty or product manuals. Do more with your software!
Coverage option: 1-time or 6-months
To buy now, call 866-234-1377
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» HP PC Tune-up Service
Need one-on-one assistance getting your PC running in tip-top shape? Here it is. Plus you’ll get personal instruction on how to perform regular system updates and checkups yourself.
Coverage option:
1-time use » Buy now
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| For your out-of-warranty products |
» HP SmartFriend
Your personal help desk for select software- and hardware-related questions not covered by your standard warranty or product manuals. Do more with your software!
Coverage option: 1-time or 6-months To buy now, call 866-234-1377
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» HP PC Tune-up Service
Need one-on-one assistance getting your PC running in tip-top shape? Here it is. Plus you’ll get personal instruction on how to perform regular system updates and checkups yourself.
Coverage option:
1-time use » Buy now
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Phone support and virus/spyware assistance
Get help using your PC and keeping it bug free. Does not include hardware repair.
Coverage options:
1-time use or 1 year
To buy now, call 866-234-1377
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HP repair
If the unexpected happens you can call an HP-certified technician to help you decide what repair option is right for you.
Coverage option: 1-time replacement or repair
To buy now, call 866-234-1377
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HP out-of-warranty extended service plan
Get additional coverage on your functioning PC. Whenever you’re ready for additional protection, we’re here for you.
Coverage option: 1 year
To buy now, call 866-234-1377
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*Need will be determined by an HP support representative. Customer may be required to run system self-test programs or correct reported faults by following telephone advice. On-site services provided only if issue can't be corrected remotely. On-site service not available holidays and weekends.
**Standard delivery is next business day (not including weekends and holidays) from date of request, provided order is placed by 4 pm Central time.
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