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woman and child looking at photos printer by HP Photosmart printer

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HP Technical support employee sitting in cubicle with headphones

Qualifying HP All-in-Ones, Printers, Fax and Copiers come with a standard warranty and additional support featuring:

Replacement parts
Service from an HP-authorized provider
Product repair or replacement by HP

When your qualifying product is beyond its standard warranty, you still have access to the e-mail, web, and chat support options listed above at no additional cost. Please see the service options below for added protection.

For your in-warranty products

HP extended service plan with Next-Day Exchange
You can have a replacement HP product delivered to your door the next business day*.

Coverage options
2 years   » Buy now
3 years   » Buy now


» HP SmartFriend 
Your personal help desk for select software- and hardware-related questions not covered by your standard warranty or product manuals. Do more with your software!

Coverage option: 1-time or 6-months
To buy now, call 866-234-1377 


For your out-of-warranty products

» HP SmartFriend 
Your personal help desk for select software- and hardware-related questions not covered by your standard warranty or product manuals. Do more with your software!

Coverage option: 6 months
To buy now, call 866-234-1377  


HP technical support
Keep your HP product running smoothly with assistance, 24/7,  from HP-certified technicians. Does not include hardware repair.

Coverage options:
1-time use
1 year (for HP Officejet only)
To buy now, call 866-234-1377


HP repair
If the unexpected happens you can call an HP-certified technician to help you decide what repair option is right for you.

Coverage option:
1-time replacement or repair
To buy now, call 866-234-1377


HP out-of-warranty extended service plan with Next-Day Exchange
Get additional coverage on your functioning products, including convenient door-to-door, next-day delivery* of a replacement HP product.

Coverage option:
1 year
To buy now, call 866-234-1377




** Standard delivery is next business day (not including weekends and holidays) from date of request, provided order is placed by 4 pm Central time.  


See http://www.microsoft.com/windowsvista/getready/hardwarereqs.mspx and http://www.microsoft.com/windowsvista/getready/capable.mspx for details. Windows Vista Upgrade Advisor can help you determine which features of Windows Vista will run on your computer. To download the tool, visit www.windowsvista.com/upgradeadvisor.

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