HP Total Care Advisor

If there is a red “!” icon next to the security shield icon, your computer may be at risk. Click on the security shield icon. Then click “Configure Antivirus” to get live updates for your antivirus software from the Internet, so it will effectively protect your PC. When completed, maximize your PC’s performance by viewing and installing available Windows updates by clicking on “Windows Update Setting” on the security menu. The red “!” will then be changed to a green “check mark“ to inform you that your PC is in the clear.

Click on the PC health icon to view your system’s health menu.  To save you time, health checks are run automatically to detect problems with battery performance, security, adware, malware and recalls. HP Total Care Advisor recommends actions that will improve the efficiency of your PC.

Enjoy the confidence of knowing your personal files are backed up should the unexpected happen. Launch the Microsoft® Backup Tool, and Windows will scan for new files and files updated after your last backup. You can select where the backup is written to (e.g. DVD or CD, hard drive, external drive) for safekeeping. Select “Change Backup Settings” to customize how often you’d like your files backed up.

What type of Internet connection and signal quality do you have? Not getting the speed or quality of service you expected? Compare upgrade offers from Internet service providers in your area with the click of a button. Just select the type of service you’re looking for and identify the ISP that best suits your needs.

Learn more about what’s covered under your PC’s standard warranty. See which award-winning HP Total Care support options are available, from e-mail support to in-home service. Click on “Enhanced Service Options” to discover the value of HP Care Pack Services.

Check on networked printers and order supplies to keep your printers operating efficiently. Connect to HP’s website for immediate purchase of genuine HP Inks and have them delivered directly to your home.