HP Support Assistant

Instant support on your PC

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Insant support on your PC

HP Support Assistant: Convenient. Automated. For the life of your PC.

With HP Support Assistant, it's easy to keep your PC running smoothly. Optimize PC performance. Automate support tasks. And get assistance when you need help. All this, from one place on your PC.


HP Support Assistant at-a-glance (.pdf) ›

Save time

• Keep your PC up to date automatically

• Choose how to get help (self-help or contact options)

• Run automated diagnostics before contacting support

• Get better assistance: send PC data to a technician before you call1

Ready to use

• HP Support Assistant is pre-installed on Microsoft Windows®7 PCs2

• It's part of HP Total Care service and support.

• Find HP Support Assistant on your PC.

Get the latest version for your Windows® 7 PC

• Already installed on your PC? Set up automatic updates to receive the latest version when it becomes available.

• Not yet installed? Select your computer type from the menu below and click the download link. When prompted, select Run and follow the on-screen instructions to complete the installation.


       Download HP Support Assistant for Windows 7

         » Notebooks (notebooks include laptops and netbooks)
         » Home Desktops
         » Business Desktops

Frequently Asked Questions

HP Support Assistant basics

Show What is HP Support Assistant?
Show What is HP Support Assistant Quick Access?
Show How much does HP Support Assistant cost?
Show How do I learn how to use HP Support Assistant?
Show Do I need to be connected to the Internet to use HP Support Assistant?

Finding or installing HP Support Assistant

Show Is HP Support Assistant available on all computers?
Show Where do I find HP Support Assistant on my computer? How do I know if it is already installed?
Show Why don't I have an HP Support Assistant icon in my taskbar?
Show Can I install HP Support Assistant on an HP or Compaq computer running Windows Vista®?
Show Can I uninstall HP Support Assistant?
Show Can I remove the HP Support Assistant icon from my taskbar?
Show Can I reinstall HP Support Assistant if I have uninstalled the application?

HP Support Assistant features and benefits

Show What happens if I choose the "Call HP and let your PC transfer data to a support technician" contact HP option?
Show Why should I agree to receive updates through HP Support Assistant? How do I receive updates?
Show Why does HP Support Assistant check my warranty?
Show Why should I tune up my PC?
Show Can I use HP Support Assistant for all my HP products (computers, printers, etc.)?
Show Does HP Support Assistant check for viruses or spyware?

HP Support Assistant versions and requirements

Show How do I know which version of HP Support Assistant I have on my PC?
Show My version of HP Support Assistant looks different or does not seem to have some of the features described here. Why?
Show Is HP Support Assistant available worldwide in my local language?
Show What hardware or software requirements does HP Support Assistant have?

Differences between HP Support Assistant and other software or services

Show What is the difference between Windows® updates and HP Support Assistant updates?
Show Does HP Support Assistant work with my antivirus software?
Show What is the difference between HP Support Assistant and HP Update?
Show What is the difference between the automated tune-up of HP Support Assistant and the tune-up services that HP offers?

  1. 1 Functionality is available on select PCs and in select areas.
  2. 2 HP Support Assistant was previously installed on select PCs with Microsoft Windows Vista

See HP Support Assistant in action

See HP Support Assistant in action


See how to access important support tasks and receive notifications, right in your taskbar.

HP Support Assistant right on your toolbar