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HP Support Assistant

Windows®.  Life without Walls™. HP recommends Windows 7.
Content starts here Peace of Mind for your New PC. Exclusively from HP

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Introduction

Get the best from your new PC!

With HP Support Assistant, it’s easy to keep your PC running smoothly. Optimize PC performance. Automate support tasks. Get efficient, expert assistance. All of this from your own PC.

»HP Support Assistant at-a-glance

See HP Support Assistant in action

Save time!

Stay up to date!

Ready to use!

  • HP Support Assistant is pre-installed on all Microsoft Windows® 7 PCs and select Vista models
  • It's part of HP Total Care value-add

Frequently Asked Questions

What is HP Support Assistant?
HP Support Assistant is an HP application that helps you maintain your PC performance and resolve problems with automated updates and tune-ups, onboard diagnostics, and guided assistance.

How much does HP Support Assistant cost?
There is no charge associated with using HP Support Assistant.

Is HP Support Assistant available on all computers?
HP Support Assistant is pre-installed on all HP or Compaq Windows® 7 computers and some select Vista systems. HP Support Assistant is not available on Windows® XP computers. HP does not have any plan to develop a Windows® XP-compatible version at this time.

Do I need to be connected to the Internet to use HP Support Assistant?
No, but some features such as receiving updates or connecting to hp.com require an active Internet connection.

How do I learn how to use HP Support Assistant?
No training is required. For a quick start, take a look at the links under Save Time! and Stay up to date! They describe some commonly used features in HP Support Assistant.

This system may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. See http://www.microsoft.com/windows/windows-7/ for details.
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